Privacy Policy, Terms and Conditions, and Cookie Policy.
Last updated: 2026. This Privacy Policy describes how Flair Dee Solutions collects, uses and protects personal information in compliance with the Zimbabwe Data Protection Act [Chapter 11:23] (2021).
Flair Dee Solutions, a photography, videography and advertising studio located at Plumpton Chambers, 95 Herbert Chitepo Street, Mutare, Zimbabwe. Contact: sales@flairdeesolutions.co.zw.
We collect information you provide directly, including: name, email address, phone number, event date, and project details shared via our contact form, WhatsApp, or email. We also collect basic analytics data such as page visits and device type when you browse our website, subject to your cookie consent.
Your information is used to: respond to your enquiries, prepare quotes and invoices, deliver your photography and video files, and occasionally to send information about relevant services. You may opt out at any time. We do not sell, rent or share your personal data with third parties except where required by law or to deliver services you have requested.
Client project files are retained for 24 months after project delivery. Contact enquiries are retained for 12 months. You may request deletion of your data at any time by emailing sales@flairdeesolutions.co.zw.
You have the right to access, correct, or request deletion of personal data we hold about you. To exercise any of these rights, contact us at sales@flairdeesolutions.co.zw. We will respond within 30 days.
We use industry-standard security measures to protect your data, including encrypted connections (HTTPS) and restricted staff access to client files.
Last updated: 2026. These terms govern all services provided by Flair Dee Solutions and are subject to the laws of Zimbabwe.
These Terms are governed by the laws of Zimbabwe. Any dispute arising from these terms shall be resolved by arbitration in Mutare, Zimbabwe, under the Arbitration Act [Chapter 7:15].
All bookings require a 60% deposit to confirm the date. The remaining 40% balance is due on delivery of the final files. Invoices are due within 7 days of issue. Late payments attract interest at the Prescribed Rate as determined under the Prescribed Rate of Interest Act [Chapter 8:10] of Zimbabwe.
Cancellations made more than 14 days before the event date will receive a 50% refund of the deposit. Cancellations within 14 days of the event are non-refundable. Postponements may be accommodated subject to availability.
Edited images and video files are delivered via a private online gallery link within the timeframe specified in your quote, typically 7 to 14 days. Rush delivery is available at an additional fee.
All photographs and video content produced by Flair Dee Solutions remain the intellectual property of the studio. Clients are granted a perpetual, non-exclusive licence to use the images for personal and commercial purposes as agreed in the booking. Flair Dee Solutions reserves the right to use images in its portfolio and marketing unless a written confidentiality agreement is in place.
Flair Dee Solutions is not liable for events beyond its control, including equipment failure, illness, or force majeure. In such cases we will make every effort to reschedule or provide an alternative photographer. Our total liability shall not exceed the amount paid for the services in question.
Flair Dee Solutions operates in accordance with the Companies and Other Business Entities Act [Chapter 24:31] of Zimbabwe.
Last updated: 2026. This Cookie Policy explains how Flair Dee Solutions uses cookies and similar technologies on its website.
Cookies are small text files stored on your device by your browser when you visit a website. They help us understand how visitors use our site and enable certain features.
Essential cookies are necessary for the website to function correctly. They include session management and security tokens and cannot be disabled.
Analytics cookies help us understand how visitors interact with our site. We use this to improve the experience. You can opt out via our cookie consent panel.
Marketing cookies allow us to deliver relevant advertising on third-party platforms such as Facebook and Google. You can opt out at any time.
You can manage your cookie preferences at any time by clicking the cookie settings icon at the bottom-left of the screen. You can also delete cookies through your browser settings.
For any questions about this policy, contact us at sales@flairdeesolutions.co.zw.